CARING FOR YOUR NEW GEMS!
Although polymer clay is strong that doesn’t mean its indestructible by any means!
The best way to keep your gems healthy and happy is to store them in a dry cool spot, for earrings we suggest storing them in a hanging position on an earring holder, to avoid them being knocked around and easily broken or lost.
Polymer Clay is a porous material and can scuff easily especially the light colours – we suggest not wearing your gems with dark unwashed clothing and using a damp cloth to wipe in-between wears, if you find there are marks that don’t come off you can use a small amount of dishwashing liquid or a tiny amount of rubbing alcohol on a cotton pad, and wipe sparingly to remove the mark – however do not use rubbing alcohol on earrings which have a shiny finish, metallic leaf or hand painted detailing as alcohol will affect the varnish which protects the leaf and may even remove it.
Avoid showering or swimming while wearing your jewellery, and keep them away from perfumes or harsh chemicals to preserve the vibrant colours. Over time polymer clay that is well worn and loved will get a natural patina and what we like to refer to as a lived in feel.
All of the above also applies to our hand painted earrings, although they have a layer of non-toxic varnish they are still very susceptible to damage or colour fading. Try to avoid touching or rubbing the painted areas too much, although it is protected it will still over time and heavy wear eventually wear.
IMPORTANT SAFETY WARNING
PLEASE do NOT allow any children to play with, wear or chew on your jewellery. They are NOT for teething purposes at all and will break when chewed on – which is a potential choking hazard. NEVER leave a child unsupervised around your jewellery – this could be a SERIOUS choking hazard.
IN CASE OF BREAKAGE
If you have the unfortunate experience of your gems breaking please contact us straight away via email with a photo of the jewellery, and we can discuss a solution. Just to clarify, we will not replace or refund items that have not been cared for or stored correctly. We will also not replace or refund items more than 6 months old. Proof of purchase will be required.